Privacy Policy
Protecting Your Data, Respecting Your Privacy
Information We Collect
We collect personal data when you interact with our services:
Website and App Usage
- Name, email address, phone number
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
- Order history and preferences
- Test drive or booking details
- IP address, browser type, device information, location data
Direct Communication
- Email or phone communications
- Feedback, inquiries, or support requests
Marketing Subscriptions
- Email address and marketing preferences
How We Use Your Information
We use your information to:
- Process orders, payments, and deliveries
- Arrange test drives or rentals
- Communicate regarding purchases, service updates, or support
- Send newsletters, promotions, and updates (with your consent)
- Improve our website and customer experience
- Comply with applicable laws and regulations
Data Protection Measures
We implement industry-standard security measures to safeguard your personal information:
- Secure Socket Layer (SSL) encryption
- PCI-DSS-compliant payment processors
- Access controls and secure server environments
- Regular security audits
Information Sharing Policy
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party service providers (delivery partners, payment gateways, analytics platforms)
- Government authorities or regulators, where required by law
- Business partners, only where relevant and with your consent (for co-hosted events or test drives)
All third parties are contractually required to protect your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time.
Marketing Communications
You can opt in or out of marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (for marketing or data use)
To exercise any of these rights, email us at support@ev-lab.io.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences via your browser settings.
Third-Party Links
Our website may contain links to external sites (payment processors or brand partners). This policy does not apply to those sites — please refer to their privacy policies separately.
Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Last Updated" date. We encourage you to review it regularly.
Exercise Your Privacy Rights
Ready to take control? Contact our dedicated privacy team