PRIVACY AND SECURITY

We, EVLAB Trading LLC a limited liability company duly organized under commercial license number 1028155, whose registered address is at Building 10, Dubai Design District, Dubai, United Arab Emirates (“we”, “us”, “ours”) respect the privacy of all of our users and are committed to protecting the information collected through EVLAB App (the “App”).

Personal information about you may be collected in several ways when you use the App or any services including survey, car choices, newsletters, press releases, discussion boards or other social media functions on the App (this includes Facebook, Instagram, Pinterest, Twitter, and Tumblr) and recruitment messages (the “Services”).

We provide this statement and our Cookies Policy (“Privacy Policy”) to help you to understand what we may do with any personal information that we obtain from you.

This Privacy Policy does not govern our collection or use of data about you through channels other than the App.

Please exit the App immediately if you are accessing the App in a country or other territory where use of the App is not permitted.

1 - What categories of Personal Information do we collect?

The App collects certain information when you interact with it, for example, the App may collect “Personal Information”, which is any information that can be used to identify, directly or indirectly, an individual. The App may also collect data that does not identify you specifically. The following is a list of Personal Information that we may collect and process about you:

Information that you provide by filling out forms on the App, including when you register, subscribe to any Services including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion, complete a survey or report a problem with the App: identification data, contact information, postal address, an email address; or to buy one of our products or services.

Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the App if you are not of a legal age to do so;

Any information you may provide when you contact us or send us a correspondence;

Information necessary to process recruitment: your name, email address, phone numbers, photograph and home address;

Details of any action you carry out through the App, connection data, and your taste and preferences; and

Details of your visits to the App including, but not limited to, your computer’s IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

You can access and review your Personal Information in the My Account section of the App.

If your Personal Information changes in any way or is incorrectly presented on the App you should immediately update or correct your Personal Information (as applicable) by accessing the My Account section on the App or, alternatively, by contacting our Customer Service as detailed in Section 7 below.

2 - For which purposes do we use your Personal Information?

We collect the above mentioned Personal Information for the following purposes:

For the performance of a contract to which the data subject is a party to manage your account and to serve your requests in general,

On the basis of the data subject’s consent:

to send you our newsletters as well as details of our content, special offers or promotional offers that may be of interest to you,

For the purposes of the legitimate interests pursued by us:

to improve our understanding of your interests and concerns, to improve our understanding of your use of our content, for our internal marketing and demographic studies: we may use your information to make our App design and services better, as we believe that it is also in our legitimate interest to better serve you and respond to your needs.

Contacting you for service or customer satisfaction survey and market research;

for security purposes: we may use the information to protect our company, our clients, and our App against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity.

3 - Who do we share your Personal Information with?

Personal Information that you provide may be disclosed to a fraud prevention agency, which may keep a record of that information as permitted by applicable law.

Personal Information may also be shared with other trading divisions within our group of companies, on a need-to-know basis, for the above-mentioned purposes.

Please be aware that if we are requested by any regulatory or government authority investigating any suspected activity to provide your Personal Information, we will be entitled to do so as permitted by applicable law.

We may also disclose your Personal Information onto our carefully selected business partners or to our affiliated companies to enable them to send you information which may be of interest to you, subject to your consent.

If you do not want to receive such information anymore, you can just click on the “UNSUBSCRIBE” link in our emails, or set up your preferences in your My Account section or simply contact our Customer Service as detailed in Section 7 below and they will assist you in this respect.

From time to time we may disclose Personal Information on a need-to-know basis:

To our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as marketing and advertising; data processing; software development; App hosting and management; information technology and office services; legal, accounting, audit and other third-party service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;

To any prospective seller or buyer of our business or assets;

If we are under a duty to disclose or share your personal data in order to enforce or apply the Legal Notice of our App and other agreements, to permit us to pursue available remedies or limit the damages that we may sustain, or protect our rights, property, safety or security and that of our employees, agents, contractors, customers, the visitors of the App or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

4 - Who do we transfer your Personal Information to?

In certain cases, and for data hosting purposes Personal Information we collected about you may be transferred to affiliates, service providers, business partners located outside the EU to which Personal Information is disclosed in the GCC countries, including to entities that are located outside of the European Economic Area, which may not have an adequate level of protection.

We have implemented appropriate safeguards with such data recipients by entering into data transfer agreements based on the European Commission standards clauses with such data recipients. You can ask for a copy of such appropriate safeguards by contacting us as set out in Section 7 below

5 - Use of Cookies

We use cookies and track IP addresses so we can improve our Services and enhance your experience as detailed below.

Cookies are data files a App can send to your computer’s browser for record-keeping purposes. We use cookies to help us to gather and store information about visitors to our App which helps us and to make our App more user friendly, and to give you a better experience when you return to the App.

We may use information from cookies for the following purposes:

Traffic monitoring, for example, the IP address from which you access the App, the type of browser and operating system used to access the App, the date and time of your access to the App, the pages you visit, and the Internet address of the App from which you accessed our App;

To recognize repeat visitors for statistical/analytical purposes;

Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.

To customize or personalize your experience of the App, for example, so that we can greet you by name;

To monitor your use of the App in order to make our communications with you as relevant as possible, for example, by sending you email communications relevant to the parts of the App that you visit most often or by letting you know about features of the App that you have not accessed previously.

We may compile and report to third parties (such as advertisers) anonymous statistics about our users in terms of numbers, traffic patterns, and related site information.

Whereas some cookies may be functional to collect information which will allow us to facilitate your browsing such as language preferences, memorizing log-in, or saving the content of your shopping basket, other cookies also collect information on your behavior by saving your preferences as detailed above.

While functional cookies may be installed to facilitate your visit of our App, you may express your choice regarding our cookies through the privacy settings options of your browser which should include features to prevent from storing information on the terminal or processing information already stored on such terminal, unless you turn on the feature to allow such storage or processing.

Each browser has its own cookie management system, you can find information specific to your browser under the “help” menu, where you will be provided with all necessary information about how to set your preferences.

We cannot guarantee the proper functioning of the App if you choose to disable your cookies. However, your visit to our App will be significantly enhanced if cookies are not disabled.

6 - How long do We keep your Personal Information for?

Personal Information collected for the purposes hereunder will be stored only as long as necessary for the purpose of your commercial relationship with us, or as required to comply with our legal obligations.

If a judicial action is initiated, Personal Information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law.

Your Personal Information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by us for achieving the purposes for which it was collected or processed or as it is established in the applicable laws related to data retention periods.

7 - Your rights

Subject to applicable law, you may have the following rights:

(i) Right of access

You have the right to confirm with us whether your Personal Information is processed, and if it is, to request access to that Personal Information including the categories of Personal Information processed the purpose of the processing, and the recipients or categories of recipients.

(ii) Right to rectification

You may have the right to rectify inaccurate or incomplete your Personal Information.

(iii) Right to erasure

You may have the right to ask us to erase your Personal Information.

(iv) Right to restriction of processing

In limited circumstances, you may have the right to request that we restrict the processing of your Personal Information.

(v) Right to data portability

You may have the right to receive your Personal Information, which you have provided to us, in a structured, commonly used, and machine-readable format and you may have the right to transmit that data to another entity.

(vi) Right to object and rights relating to automated decision-making

Under certain circumstances you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Information by us and We can be required to no longer process your Personal Data.

(vii) The right to provide your instructions regarding the storage, deletion, or disclosure of your Personal Information after your death.

When your Personal Information processing is based on your consent, you may withdraw any consent you previously provided to us at any moment. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact Salman Zamarud Hussain with the query of what data needs to be removed at 00971507269729 or at [email protected]

You also have the right to lodge a complaint with the competent data protection supervisory authority.

8 - Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Our Privacy Policy may change from time to time to reflect changes in our processing of your Personal Information. Any modifications of this Privacy Policy will be effective once published on our App. We will notify you of any material changes as required by law. Please read the Privacy Policy and check back often.

This Privacy Policy is incorporated into, and part of, the Legal Notice, which governs your use of the App.

This Privacy Policy is reproduced in English and Arabic. If there is any inconsistency between the English text and the Arabic text, the English text will prevail.

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